The Dimensions of Quality
A 1981 survey revealed a significant gap in perceptions regarding product quality in the United States: 68% of company CEOs believed product quality had improved, […]
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What Does ‘Quality’ Mean… in Terms?
In short, I define Quality as a set of characteristics contained in something that enables it to, at the very least, meet the consumer’s expectations. […]
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In the Beginning… There Was Quality
Regardless of the industry or activity – whether commerce, durable goods manufacturing, or software development – the quality of what is delivered is crucial to […]
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Introduction
Before writing about Production Engineering, Process Engineering, Quality Engineering, the relationship between these three fields, and how we apply them in the technology field (systems […]
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The Eras of Quality
Like (almost) everything in human history, Quality has also evolved over time – from an ancient concept based on inspection by the end consumer to […]
Read moreThe Dimensions of Quality
A 1981 survey revealed a significant gap in perceptions regarding product quality in the United States: 68% of company CEOs believed product quality had improved, […]
Read more
Tools for IT Management
Concern for quality in the field of Information Technology is not new. Since the development of the first computing systems in the 1950s and 1960s, […]
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