When we talk about software development, it is common for the word “testing” to evoke the image of an isolated stage placed at the end […]
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Quality Engineering: Standards, Management and Excellence
First Era of Quality: Rise of Inspection
Understand how the First Era of Quality emerged, its focus on inspection, and how the transition to the Second Era of Quality took place.
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Beyond Appearances: The Correlates of Quality
When we think about quality, our minds tend to focus on tangible characteristics: Is the product durable? Is it attractive? Does it work well? David […]
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DevTest Strategies: Chaining Tests from Dev to Client
Software quality is a key factor in the success of digital products. It is directly related to user satisfaction, system stability, and efficiency in development […]
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In the Beginning… There Was Quality
Regardless of the industry or activity – whether commerce, durable goods manufacturing, or software development – the quality of what is delivered is crucial to […]
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Production Engineering, Processes, and Quality: three disciplines… one logic?
Production, Process, and Quality Engineering aren’t parallel disciplines — they’re interdependent. See how they connect and why it matters for tech.
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The Dimensions of Quality
Note: this framework was developed by David A. Garvin and originally published in the Harvard Business Review in 1987. In 1981, a survey¹ revealed a […]
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